SHIPPING INFORMATION

STANDARD UK DELIVERY

Total dispatch and shipping period is expected to be between 3-6 working days. Please note that standard delivery is not guaranteed by a particular date.

Orders are dispatched within 1-3 working days of an order confirmation.

UK Standard Delivery via Royal Mail or Courier is charged as follows:

£4.80 for all Standard Delivery 

UK NEXT DAY DELIVERY

UK Next Day delivery is charged at £9.95 per order.  

All our ceramics & orders that are heavier than 2kg in weight, OR large parcels will automatically be sent tracked which is a next day service.

Orders placed before 11am Monday to Friday, will be delivered the following working day using a courier or Royal Mail guaranteed.  Please note that our working days are Monday to Friday, any next day deliveries ordered by 11am on Friday will be delivered the following Monday.

Delivery costs will be automatically calculated at checkout.

 

INTERNATIONAL DELIVERY

  • We will enable international deliveries shortly, please check back for information, we will update our social media to let you know when we are shipping internationally!

 

PRE-ORDERS

In some cases we may have pre-orders for items in high demand.  There will be an estimated delivery date on the product description page when you place the order.  Due to the nature of the way our products are made, this date may be subject to change but we will endeavour to get your order to you as soon as possible.  Any significant changes to the estimated delivery date will be communicated to you via email. 

MOTHER EARTH

We are committed to being a low-impact company, so all our packaging is recycled and recyclable.

We encourage our customers to please recycle or reuse all shipping materials received.

We also do not print order receipts and confirmations for shipment. If you have misplaced your order confirmation email, please contact us and we will be able to email you a new copy.